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Review of Kiki Tobacco & Vape

Kiki Tobacco & Vape: A One-Stop Shop for All Your Smoking Needs

Kiki Tobacco & Vape is a tobacco shop located in Staunton, Virginia. The shop offers a wide range of smoking products, including tobacco, cigars, vape juice, and vape devices. The store is open seven days a week, with extended hours on weekends, making it convenient for customers to shop at any time.

Service Options

Kiki Tobacco & Vape offers in-store shopping for customers who prefer to browse the products physically. The store does not provide delivery services at the moment.

Accessibility

The store is wheelchair accessible, with a wheelchair accessible entrance, elevator, and parking lot. The store's layout is spacious, making it easy for customers to move around and shop comfortably.

Products and Services

Kiki Tobacco & Vape offers a wide range of smoking products, including tobacco, cigars, vape juice, and vape devices. The store has a vast selection of glassware and other smoking accessories. The store's staff is knowledgeable and helpful, providing customers with guidance on the products and services available.

Payments

Kiki Tobacco & Vape accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Customer Reviews

The store has received positive reviews from customers who appreciate the store's wide selection of products and helpful staff. One customer praised the store's staff for being knowledgeable and friendly, while another customer appreciated the store's fair prices and customer service. However, one customer had a negative experience with the store's customer service, but the store's owner reached out to the customer to address the issue.

Conclusion

Kiki Tobacco & Vape is a one-stop-shop for all your smoking needs. The store offers a wide range of products, knowledgeable staff, and convenient hours. The store's accessibility features make it easy for all customers to shop comfortably. Whether you're a tobacco smoker or a vaper, Kiki Tobacco & Vape has something for you.

From the business

"We are a tobacco and vape shop . We carry a wide selection of juices for vape over 250 different bottles and counting . We also carry a huge selection of kratom and cbd . Also anything and everything for your smoking needs , we have rolling papers , cones , wraps , pipes , water pipes , and even hookahs. so come on in and check us out"

Amenities

  • Wheelchair accessible elevator
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Kiki Tobacco & Vape Reviews - 101

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tess Autrey

Tess Autrey

πŸ‘ πŸ‘Ž 😐
Awesome Place Friendly Staff Recreational Products

Awesome place to shop. They have the most nicest people working there. I just moved here from Arkansas. I knew what I wanted. But had no clue how to find it. Man I'm telling you. They are the Bomb. This recreational stuff is out of sight God bless you and thank you

Sarah Barnhart

Sarah Barnhart

πŸ‘ πŸ‘Ž 😐
excellent customer service friendly staff

Jamie was literally the BEST person I have ever encountered working at a tobacco shop! He kept showing me new things , and of course I had to have them πŸ˜‚ He was such a pleasure to talk and laugh with all while being professional and helpful! Give that man a raise!

Amanda

Amanda

πŸ‘ πŸ‘Ž 😐
Best selection Friendly employees Knowledgeable employees Helpful employees Best shop around

Kiki's has the best selection and friendly, knowledgeable, and helpful employees. Aaron always helps me and is awesome. Best shop around.

Austin Hanger

Great store, friendly staff and wide variety! Lots of glassware and other neat nacs also! Would recommend here.

Shyanne love

Sales person was great helped out for all needsπŸ’™

Kenneth Gregg

Kenneth Gregg

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff

It's where I always get my cigs it's one of the best store in town it's the only store I walk out of with a smile everytime regardless what kind of day I'm having so thanks kiki 😁

Ben Lipscomb

Ben Lipscomb

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Prices Great Selection Positive Vibe Friendly Atmosphere

Staff are always willing to help and answer questions, good prices, great selection. Overall positive vibe and friendly atmosphere

Shauna Thompson

Shauna Thompson

πŸ‘ πŸ‘Ž 😐
Poor Knowledge Pushy Sales Tactics

If your going for any of the delta stuff they really don't know jack about any.of it. Try to sell ya anything and it's not what they be saying of course you as the consumer have the choice but they help push you into decisions. I would go to the shell on chruchville Ave if looking for good delta

Wendolyn Johnson

Wendolyn Johnson

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Refund Policy

I went twice and each time I met a different person who provided excellent customer service. To me, that's gold! I'd pay a bit more for that and reputable products, and I feel this store is trustworthy. Thanks and I'll see you later tonight guys UPDATE:{ 9 months from first review. } I have to change my review. I bought batteries and juice which came to a total of $61 and change. 2 weeks later, I called to ask if my batteries could be replaced because they needed to charge much more and longer than any I'd had before. I was told to call back at 6 pm with such rapid talk I almost didn't understand and they hung up. I called back and I was treated so badly I was surprised. They questioned me before they told me that they don't do refunds. I said that didn't want one, I wanted an exchange. They said to bring it in and they would check but they said it with hostility. I knew if I drove the 30 miles round trip that they would find a way to refuse me and waste my trip. I spoke calmly and firmly and told them that I was surprised to be spoken this way. That when I purchased, approx 50 dollars each time, I was treated nicely and now when I needed help I get rudeness and distrust. Then the person said rudely that they didn't do returns. I said that I don't do returns either and then hung up while he was talking. There's too many stores open and opening in this area for them to treat anyone like this. RE re update: over the next two weeks after this review someone who I think may be the owner called me 3 times to ask what happened. I should have given him a chance but I had found the Waynesboro store, which was in my town and thus saved 20 miles. and their Staff was better and much much more of a selection when it came to liquid so I got better and saved money. I should have at least talked to them but at the time, I was pretty sick so I knew I would have treated them badly if I had. Hopefully losing a customer who bought at least 50 dollars each visit would be enough of a lesson for them.

J. B. on GoOgLe

Great selection and good prices

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Kiki Tobacco & Vape Hours

  • Monday 8 AM to 10 PM
  • Tuesday 8 AM to 10 PM
  • Wednesday 8 AM to 10 PM
  • Thursday 8 AM to 10 PM
  • Friday 8 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 9 AM to 9 PM

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