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House Of Hookahs Smoke Shop and Vape Shop West Jordan Logo

House Of Hookahs Smoke Shop and Vape Shop West Jordan

3.5

54 reviews

Review of House Of Hookahs Smoke Shop and Vape Shop West Jordan

House of Hookahs Smoke Shop and Vape Shop West Jordan: A One-Stop-Shop for All Your Smoking Needs

House of Hookahs Smoke Shop and Vape Shop West Jordan is a local business that caters to the smoking needs of the community. Located at 8957 S 1300 W, West Jordan, UT 84088, the shop offers a wide range of products, including tobacco, cigars, hookahs, vaporizers, and other smoking accessories.

Service Options

The shop offers in-store shopping for customers who prefer to browse and select their products in person. However, they do not offer delivery services at this time.

Accessibility

House of Hookahs Smoke Shop and Vape Shop West Jordan is wheelchair accessible, with a designated parking lot for customers with disabilities.

Products and Services

The shop offers a variety of smoking products, including tobacco, cigars, hookahs, vaporizers, and other smoking accessories. They also have a wide range of e-juices and e-cigarettes for those who prefer vaping. The shop's knowledgeable staff is always available to assist customers in finding the right product for their needs.

Hours of Operation

The shop is open seven days a week, from 10:00 am to 9:00 pm.

Customer Reviews

While some customers have had negative experiences with the shop, others have praised the friendly and knowledgeable staff. One customer wrote, "Honestly the best smoke shop I've ever been to. My mom and I go there for everything. They really know their stuff, but aren't afraid to tell you when there's something they aren't too sure on so they don't give you wrong info!" Another customer praised the shop's customer service, saying, "Showed up 2 minutes to closing and received superb customer service. They were friendly, patient, knowledgeable and had many options."

Conclusion

House of Hookahs Smoke Shop and Vape Shop West Jordan is a local business that offers a wide range of smoking products and accessories. While some customers have had negative experiences, the shop's knowledgeable staff and wide selection of products make it a one-stop-shop for all your smoking needs.

Amenities

  • Wheelchair accessible parking lot
  • In-store shopping

House Of Hookahs Smoke Shop and Vape Shop West Jordan Reviews - 54

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Steven Rush

Steven Rush

πŸ‘ πŸ‘Ž 😐
Great Service Helpful Staff

I just went into the West Jordan shop this morning to buy some juice. Taylor helped me out and the service was friendly, fast and efficient. When it came time to pay for my juice, I realized I had left my debit card at home, so I was limited to the cash I had on me at the time. After raiding my car for loose change, I was still a little short. Instead of just telling me to come back when I had my debit card, Taylor actually used some money from his own tip jar to help me make up the difference. Taylor went way above and beyond what his job called for. Not only was he more friendly and more attentive than your average customer service employee, but he helped me out and made my day a lot easier at his own expense. After this experience, I will be going to this same HoH for all my future needs, and next time I will be sure to leave a nice big tip!

Matthew Desantos

Matthew Desantos

πŸ‘ πŸ‘Ž 😐
Good Customer Service

Owner contacted me after I emailed them. Explained the situation to me and was kind enough to replace my coil. I'm still disappointed with how things happened in the 1st place but the fact they made it right says a lot. I appreciate you and will continue to shop here for my vape needs.

Dylan Newport

Dylan Newport

πŸ‘ πŸ‘Ž 😐
Age Discrimination Poor Customer Service

I'm 30 years old and this place won't sell to me cuz my real ID wouldn't scan dumb smoke city is better

Brittany

Brittany

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unhelpful Staff Rude Behavior

Wouldn’t let me examine the product I wanted to buy. Only said I could β€œlook”. I want to feel the weight of certain items and they refused to let me. I was planning on spending around 150 during that trip but that made me walk out. Go somewhere else. They are awful and rude. Guy was on his phone the entire time and not helpful at all. Honestly; didn’t seem like he cared to much to make this store money and that’s probably not an employee to have.

Lyndsay Privett

Lyndsay Privett

πŸ‘ πŸ‘Ž 😐
Poor customer service Better alternatives available

I'm surprised how many stars this place has actually. We needed some accessories and a little assistance a few weeks ago.

We usually go to Smoke Spot in South Jordan and they are awesome, but wanted to try a new adventure so we found ourselves here.

The guy at HOH didn't even acknowledge us and was in his phone the whole time. By the end, we'd found what we'd wanted by pulling teeth but decided we'd rather not reward bad behavior and spend our money at Smoke Spot instead. They're always happy to help and give discounts.

Try Smoke Spot instead of House of Hookahs! They will treat you wayyyyyy better. 10600 s and 1060 w.

Fatima Abouhassan

Fatima Abouhassan

πŸ‘ πŸ‘Ž 😐
poor customer service no returns policy no rewards program

I bought a Vape today in the same brand of one that I wanted to replace because I had lost it. When I tried to use the new Vape I had to turn up the Wattage way higher than the one I had before. They refused to return the new Vape because that was not a reason that qualified for a return. Completely ridiculous! I even asked if I could trade it for some Vape juice, they refused that as well! I will never go back to that store again. They also do not have a rewards program. Total waste of money!

MaKenzie Christensen

MaKenzie Christensen

πŸ‘ πŸ‘Ž 😐
Knowledgeable staff Excellent customer service Good selection of products Convenient location Vape-friendly shop

Honestly the best smoke shop I've ever been to. My mom and I go there for everything. I'm in there probably at least 4 or 5 times a month. We both vape, and buy everything there. They really know their stuff, but aren't afraid to tell you when there's something they aren't too sure on so they don't give you wrong info! Tank came broken, no problem, here's a replacement, no hassle. I was having a bad atomizer issue, couldn't figure it out. Kept going in until they worked it all out with me and we figured out what it was, free of charge and no hassle. Super friendly guys, awesome people and place overall!

Joel Waters

Joel Waters

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Bad Location

Go some where else. No employees or owner at store to open at thier posted time. Smoke City is 1.7 miles away and was open on time and much nice, friendlier, and more knowledgeable than house of hookas. Smoke city is on Redwood Rd. & 7664 south. 1.5 mi s from HOH.

Ivy Summers

Ivy Summers

πŸ‘ πŸ‘Ž 😐
Nice Staff Big Selection High Pricing

Very nice staff, a very big selection. The pricing on disposable vapes is very high compared to other places I get them. But overall, it's a nice shop.

Breyanna LeMay

Breyanna LeMay

πŸ‘ πŸ‘Ž 😐
Credit Card Fraud Poor Security Measures Unhappy Customer

Someone stole my credit card info and spent $110 here. Not happy, would recommend to have people show ID and see if their name matches their card. Low lives obviously shop here! Calling my bank tomorrow to get my money back, you guys just lost money good luck finding the A hole.

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House Of Hookahs Smoke Shop and Vape Shop West Jordan Hours

  • Monday 10 AM to 9 PM
  • Tuesday 10 AM to 9 PM
  • Wednesday 10 AM to 9 PM
  • Thursday 10 AM to 9 PM
  • Friday 10 AM to 9 PM
  • Saturday 10 AM to 9 PM
  • Sunday 10 AM to 9 PM