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4.9

193 reviews

Review of Groovy Glassware - Smoke & Vape

Groovy Glassware - Smoke & Vape:

Groovy Glassware - Smoke & Vape is a tobacco shop located in Newark, Ohio. The shop offers a wide range of smoking and vaping products, including glassware, vapes, rigs, wraps, cones, papers, trays, and more. The shop is open from Monday to Saturday from 11:00 am to 7:00 pm, and it is closed on Sundays.

The shop is well-organized, clean, and has a welcoming atmosphere. The staff is friendly, knowledgeable, and always ready to help customers find what they need. They are patient and take the time to explain the products and answer any questions customers may have.

The shop has a great selection of glassware, and customers can find everything from simple pipes to elaborate and artistic pieces. The prices are competitive, and the quality of the products is excellent. Customers can also find a variety of vapes, including 510 vape batteries, and the staff is knowledgeable about the different models and can help customers choose the right one for their needs.

The shop offers in-store shopping, and customers can browse the products and make their purchases on-site. The shop also has a quick visit option, which is convenient for customers who know what they want and need to make a quick stop. The shop accepts debit and credit cards, making it easy for customers to pay for their purchases.

The shop has a wheelchair accessible parking lot, making it easy for customers with disabilities to access the shop. However, the shop does not offer delivery services.

The shop has received positive reviews from customers who have praised the staff's excellent customer service, knowledge, and friendliness. Customers have also praised the shop's great selection of products, competitive prices, and clean and well-organized store.

Note: This description is based on the available data at the time of writing and does not include any information beyond what is provided in the business data.

Amenities

  • Wheelchair accessible parking lot
  • In-store shopping

Groovy Glassware - Smoke & Vape Reviews - 193

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Savannah

Savannah

👍 👎 😐
Great Customer Service Wide Selection Clean Store Discount Offer

Cassie helped us at this location and her customer service was wonderful, very helpful and knowledgeable. This location has a wonderful selection and variety of pieces. They will have any and everything you could need! Very clean and well kept store. We were able to spin the wheel before checkout and won 10% off! Definitely check this place out!!

Christa brace

Christa brace

👍 👎 😐
Great Store Awesome Air Fresheners Best Assortment of Glass

Great store. I get awesome air fresheners here. My smells amazing!
They have the best assortment of glass in the Newark/Heath area.
Check em out !

Hann Chap

Hann Chap

👍 👎 😐
Great Deals Excellent Salesperson

We stopped in with intentions of spending a lot less than we did... But Cassie hooked us up! Such great deals and she definitely knows how to sell lol! Will definitely be back! :)

Andrew Jones

Andrew Jones

👍 👎 😐
knowledgeable staff excellent customer service great selection

I went in to browse 510 vape batteries and was helped by Cassie. She was extremely knowledgeable and very friendly. After 20 or so minutes I made my purchase with confidence. Unfortunately I had selected the incorrect model and after 4 days, returned and was again helped by Cassie. She made the return seamless and within minutes, I had my new battery and was out the door. I would highly recommend this business, not just for their great selection of glass and accessories, but for the incredible customer service that is so hard to find these days. Thanks Cassie!

Dominique Loibl

The customer service Cassie provided my friends and I was awesome! Got every being we needed and then some

Sydney Hopkins

Sydney Hopkins

👍 👎 😐
Friendly Staff Great Selection Positive Environment

First time coming into this shop. The associate karli was incredible pulling out pipes for me to see. Friendly and the whole store was an incredible environment. I love this place.

Julie Reminder

Julie Reminder

👍 👎 😐
Excellent Service Friendly Staff Clean Shop Well-Organized Great Merchandise

Every time I’ve come into the shop I’ve been met with excellent service and friendly faces. The shop is clean, well organized, and has a lot of great merchandise available.

Aims Thatway

Aims Thatway

👍 👎 😐
Poor Customer Service Technical Issues

Shopped online , got confirmation email with receipt , two confirmations, though after driving forty minutes after receiving confirmation was not able to take home purchased item as system showed pending though receipts showing paid and shop app as well showing paid could not pick my purchase. Wasted time go somewhere else not here.

Update. I have emailed response. Though it was indeed taken from my account and disputed. But thanks for the public prompt response though not had in the store. But chalked up to lesson learned and wish you well.

Austin Bender

Austin Bender

👍 👎 😐
Great Selection Convenient Location

I absolutely love groovy glass. I go here for everything. They have a great selection of glass, vapes, rigs, wraps, cones, papers, trays and more! Definitely a place to check out!

Jennifer Kosal

Staff very helpful. Nice establishment. Will definitely come back again.

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