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Review of Haven Smoke and Vape

Haven Smoke and Vape: A One-Stop Shop for All Your Smoking Needs

Located in Raleigh, North Carolina, Haven Smoke and Vape is a tobacco shop that offers a wide range of smoking products. The store is open from 10:00 am to 10:00 pm, seven days a week, making it a convenient option for those who need to stock up on smoking essentials at any time of the day.

Product Selection

Haven Smoke and Vape has an extensive selection of smoking products, including cigarettes, cigars, hookahs, vapes, and e-cigarettes. The store also offers a variety of smoking accessories, such as lighters, ashtrays, and rolling papers. Customers can find a range of smoking products from popular brands, including Juul, Puff Bar, and more.

Customer Service

The staff at Haven Smoke and Vape is friendly, knowledgeable, and always willing to help customers find the products they need. They are happy to answer any questions and provide recommendations based on customers' preferences. The store also has a rewards system that is linked to customers' phone numbers, making it easy to redeem rewards without the need for a website or app.

Accessibility

Haven Smoke and Vape is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers quick visits, making it easy for customers to pop in and out when they need to.

Pricing

While some customers have noted that prices at Haven Smoke and Vape are a bit higher than other smoking stores, the store's staff is willing to work with customers to adjust prices in most cases. Customers can also take advantage of the store's rewards system to save money on future purchases.

Final Thoughts

Overall, Haven Smoke and Vape is a great option for those looking for a one-stop-shop for all their smoking needs. With a wide range of products, knowledgeable staff, and convenient hours, it's no wonder why customers keep coming back. While prices may be slightly higher than other stores, the store's willingness to work with customers and rewards system make it a great value for smoking enthusiasts.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Haven Smoke and Vape Reviews - 70

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alex Cassius

Alex Cassius

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service High Prices Knowledgeable Staff Enjoyable Experience

Awesome place, one that goes above and beyond. The people who work there are amazing, seriously. I'll continue doing business here as long as they remain in business at all. Prices are a bit higher than preferred but they can and do work with you a bit with the numbers and can adjust the prices in most cases. They're knowledgeable and helpful and I always enjoy my time inside the place for sure.

Doug Rosenberger

Doug Rosenberger

πŸ‘ πŸ‘Ž 😐
Great Selection Excellent Customer Service Convenient Rewards System

Of all the smoke/vape shops I’ve visited this has been hands down the best. The staff really goes above and beyond. They have a great selection of mods and disposables and their rewards system is linked to your phone number so no need to mess with a website or app to redeem rewards.

Ben Meadows

Ben Meadows

πŸ‘ πŸ‘Ž 😐
Poor customer service Lost store credit Lack of accountability

My $5 store credit disappeared without me using it and the employee told me that even tho this happens sometimes, he can’t do anything other than give me 10% off my next purchase. My girlfriend and I spend a combined $150 a month on vaping and we will be taking our business elsewhere. Enjoy the $5.

Joel Richardson

Joel Richardson

πŸ‘ πŸ‘Ž 😐
Friendly Staff Unique Experience

This place was pretty chill. The one guy working was teaching me how to make a pizza in a stone oven. So not only did I get my delta 8, I also leart something.

Sean Warren

Great staff, amazing selection of Delta 8,9,and 11 gummies. Great vibe. My go to for the stuff I like. go check em out

Larry Fellers

Great store but whatever you do don’t buy the bidi sticks, they won’t last even 24 hours and no way to charge it..

C A

C A

πŸ‘ πŸ‘Ž 😐
Convenient Location Friendly Staff Security Enhancements Quick Service Comfortable Pricing

Convenient location, friendly staff to assist and explain products and offer recommendations. I felt relaxed dye to the security enhancements in place. Quick service and comfortable pricing.

D Hernandez

Great customer service and variety of smoke. I’ll come back and definitely recommend to others

Andrew M

Andrew M

πŸ‘ πŸ‘Ž 😐
Good Quality Brands Dry Cigars Friendly Staff Organized Store Vapes and Hookahs

They've not got the biggest selection of cigars in their humidor but what they do have are very good brands and quality.
However:
On October 11, 2022 I visited and got four cigars. The Romeo Y Julieta 1975 I had shortly after purchase was very dry and the wrapping was cracking so their humidor might need a look at and it gives me some concern as to the others I bought.

Selection: 4/5
Like I said not a lot of cigars but what they do have are very good, humidor might need to be restocked or the humidity level might need to be adjusted, could also just be the age of the cigars in there. But I can also tell the majority of their sales are leaning much more towards vapes, cigarettes, hookahs and other smoking products. CBD section looks really good.

Staff: 5/5
Super friendly and very attentive to the customers and guests inside. I can tell when it's not too busy they're great to have conversations with.

Experience: 5/5
Was in there for about 10-20 minutes and I never felt like it was a place I didn't want to be or was not welcome in. It was also very organized and when I asked where things were the immediately pointed me in the right direction.

Quality: 3/5
Like I said, I wentin for cigars and so far the one I had was pretty dry and the wrapping was cracking. It was still very good regardless but I don'tknow if the issue is the cigar or the humidor itself.

Overall: 3/5
I doubt I'll be in there any time soon since I had to run in there on lunch but if I ever need something real quick or just to grab something vape or hookah related is great to know this place is right near where I work. Definitely check them out of vapes, cigarettes, CBD or hookah is your thing.

Dominique McLamb

Super cool store! Always get amazing service and they have a great selection!

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