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Review of The JOINT Smoke Vape & CBD by Americanna Inc

The JOINT Smoke Vape & CBD by Americanna Inc:

The JOINT Smoke Vape & CBD by Americanna Inc is a local business that identifies as both Black-owned and veteran-owned. The store offers a variety of products and services, including vaporizers, cigars, electronics, herbs, hookahs, pipes, and tobacco. Customers have the option to choose from several service options, including curbside pickup, delivery, in-store pickup, in-store shopping, and same-day delivery. The store is wheelchair accessible, and customers can enjoy free Wi-Fi while shopping. The business is located at 1712 Lake Rd N, Hamlin, NY 14464.

The store's hours of operation are from 11:00 am to 9:00 pm from Monday to Saturday. However, the store is closed on Sundays. Customers can pay for their purchases using debit or credit cards. The store is known for its quick visit planning, making it an ideal stop for customers who need to make a quick purchase.

The JOINT Smoke Vape & CBD by Americanna Inc has received mixed reviews from customers. Some customers have praised the store's friendly and knowledgeable staff, who are always willing to help customers find what they need. Customers have also appreciated the store's fair prices and high-quality products. However, other customers have complained about the store's limited inventory and the quality of some of the products sold. Some customers have also expressed frustration with the store's inconsistent hours of operation and the unavailability of staff during business hours.

Despite the mixed reviews, The JOINT Smoke Vape & CBD by Americanna Inc remains a popular choice for customers looking for smoking and vaping products. The store's convenient location, quick visit planning, and various service options make it an attractive option for customers who need to make a quick purchase. The store's commitment to providing high-quality products and excellent customer service has also earned it a loyal customer base.

If you're looking for smoking or vaping products in the Hamlin area, The JOINT Smoke Vape & CBD by Americanna Inc is worth checking out. However, it's always a good idea to read customer reviews and do your research before making a purchase to ensure that you're getting the best possible product and service.

From the business

"We are a smoke and vape shop located in western monroe county in the small town of Hamlin, NY. We specialize in not only offering a high quality, smoke or vapor product to our customers. But we also back it with an education of what we sell. We believe in helping the customer understand not only how to buy the product, but also how to use it properly and safely. We want you to be satisfied with our products, services, and knowledge. The best prices coming from the best kind of people, when you leave, you will always feel like part of our Joint family. This establishment was named with the idea of bringing back that old school, hometown, neighborhood, local shop,type vibe. We want you to know that we are here to take care of you!"

Amenities

  • Wheelchair accessible parking lot
  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Same-day delivery

The JOINT Smoke Vape & CBD by Americanna Inc Reviews - 40

3.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Julie E. Twentymon

They're all really friendly! I'm glad it's close to home.
Thanks to the great service!! πŸ™‚

Robert McAllister

Robert McAllister

πŸ‘ πŸ‘Ž 😐
Helpful Staff Limited Options Local Business Support

I love this place. Owner & staff are very helpful. Options are sometimes limited, but that's the nature of any sales business. It's around the corner from me, so I don't mind coming back later or the next day; but they're also good people and I like to support local. Idiots on here batching about "the kids that run the place" or not having exactly what they're looking for must have a pretty easy life to get their panties bunched over a small business owner taking care of his own life.

Goff Cool

Goff Cool

πŸ‘ πŸ‘Ž 😐
Fake carts Bad scale Rip off

never buy carts from this place they are almost all the time fake. I've wasted $180 within 3 visits on 5 fake carts in the past month.never ever buy carts here. buy edibles instead.multiple times my friends have been sold weed that was less weight than they paid for.their scale is broken and you can't trust how much they are actually giving you. don't buy the carts or weed if you don't want to get ripped off by these people. the only thing you can trust in that store that will get you super high and not scammed is the edibles. the stoneos are the way to go if you want to support this store in any capacity and get super high

Eddie Chin

Eddie Chin

πŸ‘ πŸ‘Ž 😐
Professional and knowledgeable staff Friendly and respectful service Fair prices High-quality products with great results Highly recommended

From the moment I walked in I was treated respect and convinced these β€œkids” ( I’m 57) know exactly what they are talking about. Treated like family from the moment I walked through the door. I’ve gone there 3 times. Caden and Nick helped me beyond belief. Every time they stopped what they were doing and hooked me up. Explained everything ( many things this experienced old guy didn’t know) in a polite , professional and most importantly friendly tone. No condescending or indignant tones what so ever.
Always happy to see me. I’m not going anywhere else and I suggest you try this place. Prices are more than fair. They don’t put lipstick on a pig or deal with nothing but high quality products that gave me results beyond expectations. They are earning every penny through professionalism, knowledge and experience.
I have already highly recommended this to all of my friends and family. This is my first ever review of any business. I took the time to write this for your benefit
Give it a shot. You won’t be disappointed.
Peace

Carol Patten

Carol Patten

πŸ‘ πŸ‘Ž 😐
Helpful Employees Good Customer Service Limited Stock

Nice place. Very helpful, patient & nice employees. Would love to see more stock. Was looking for Tar blockers. Would love to be able to get them, there. Would love to see more stock of herb related products. I noticed, the employees work well together. When one of them couldn't answer my question; he went & found out, the answer. I have actually been in stores, where if the employee doesn't know the answer; that's where it ends. They DON'T bother finding out & I end up, never going back, because I feel that they couldn't be bothered. That is not the case with The Joint. I really feel like, they genuinely want to help their customers. I know, I walked out with a really good feeling & I will be going back.

Matt Meding

Matt Meding

πŸ‘ πŸ‘Ž 😐
Inconsistent Hours Losing Money

Dude , i really liked the owner , nick? He has alwasy been very nice and helpful , also his comrades working for him are always predy cool. But dude ...3rd time ive walked there and the store says it open at 11 and at 1130 , and 12 and im trying to call and go there and its all closed up . I understand the one man bizz type deal but ...damn man losing money.

N4ZN

N4ZN

πŸ‘ πŸ‘Ž 😐
Poor Business Management Legal Issues

I guess I should keep in mind what type of business in reviewing, before I get my expectations too high, as the the generation that thinks they're "special" begin to open businesses. There are these things called "responsibilities" that you assume as a business operator, that people expect of you, to say the least, my friend....no matter what excuse you give yourself for ignoring them. And, I have news for you, the judicial system won't care, if your pooch bites someone, and they pursue legal recourse. Just ask anyone who's been sued for their dog biting a trespasser, or a thief, on their property. There are no excuses when you're in business. You're expected to know how to run it, and the laws that go along with it.

Lisa Rodas

Good choice of nice green and colorful marijuana πŸ₯³

Anthony Sagerman

Anthony Sagerman

πŸ‘ πŸ‘Ž 😐
Poor Service Overpriced

They leave whenever they want its been locked since 2 in the afternoon its now almost 4 still no one there this happens all the time where they work whenever they want doesn't matter anyways half the stuff is over priced but it's easy to talk him down

Mike R

Mike R

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional Behavior Bad Reputation

So....I was hesitant to go out of my way, to stop here. I arrived, and luckily, someone else had just attempted to enter the open front door. No shop keeper in sight, and their dog bit the guy ahead of me. They lost a customer, before I ever became one. If you're not attending to your business, CLOSE AND LOCK THE DOOR. I think you guys may have dodged a bullet this time, as the victim claimed to know you, and won't be bringing a lawsuit against you.

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The JOINT Smoke Vape & CBD by Americanna Inc Hours

  • Monday 11 AM to 9 PM
  • Tuesday 11 AM to 9 PM
  • Wednesday 11 AM to 9 PM
  • Thursday 11 AM to 9 PM
  • Friday 11 AM to 9 PM
  • Saturday 11 AM to 9 PM
  • Sunday

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