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Review of JASS Smoke Shop

JASS Smoke Shop: A One-Stop Destination for All Your Smoking Needs

JASS Smoke Shop is a local business located in Las Vegas, Nevada, that caters to all your smoking needs. The store offers a wide range of products, including tobacco, cigars, hookahs, pipes, vaporizers, and juices. The shop also provides various services, including in-store shopping and quick visits.

Product Offerings

The shop offers an extensive selection of smoking products, including tobacco, cigars, hookahs, pipes, vaporizers, and juices. The store has a vast collection of smoking accessories, including rolling papers, lighters, ashtrays, and cleaning supplies. The shop also provides a wide range of glass products, including water pipes, bubblers, and hand pipes.

Service Offerings

The store offers in-store shopping and quick visits, making it easy for customers to find what they need quickly. The staff is knowledgeable and helpful, providing excellent customer service. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Hours of Operation

The store is open seven days a week, with extended hours on weekdays. The store opens at 8:00 AM and closes at 9:00 PM from Monday to Saturday. On Sundays, the store opens at 9:00 AM and closes at 6:00 PM.

Customer Reviews

The store has received mixed reviews from customers. While some customers praise the store's products and customer service, others have had negative experiences. Some customers have complained about the quality of the products, while others have had issues with the store's return policy. However, most customers have praised the store's friendly staff and excellent selection of products.

Conclusion

JASS Smoke Shop is a one-stop destination for all your smoking needs. The store offers a wide range of products, including tobacco, cigars, hookahs, pipes, vaporizers, and juices. The shop also provides various services, including in-store shopping and quick visits. The staff is knowledgeable and helpful, providing excellent customer service. While the store has received mixed reviews from customers, it remains a popular destination for smokers in Las Vegas.

From the business

"Our smoke shop offers all kind of water pipes, large variety of vape products, all new exciting flavors of different vapes, Vape mods and their juices ( Naked, Reds Apples, Cloudz, Hi Drip and many more), different kinds of hookahs and hookah flavors, cigars, incenses, ash trays, rolling tray, body jewelry, vaporizer, nector collector both glass and silicon, zippo lighters, candles, etc"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

JASS Smoke Shop Reviews - 42

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Charles Barr

Charles Barr

👍 👎 😐
Friendly Staff Helpful Staff Love the Store

Very friendly and helpful staff. Love this little store!😁 Would be great if I could place an order and pay for it online or over the phone though.

Gregory Blackham

Gregory Blackham

👍 👎 😐
Great shop Low prices Large supply Helpful staff Local business

Great shop. Low prices. They have a large supply similar to what you would find in the larger Vape stores. Staff is great. Tena & Tony helped me out and went out of her way to get what I needed in Stock. I get all my vape supplies here. I'd rather support a local business than order online to try and save a buck or 2 if I'm lucky. A+ + +. 👍

Justin S

Justin S

👍 👎 😐
Poor Customer Service Defective Product No Refunds

The service at JASS Smoke Shop seemed great, until I actually purchased one of their products. I spent $80.00 on a vaping device on Friday May 15th, 2020. I was having problems with the device tasting like burnt plastic when it was in use. I went back to the store on Sunday May 17th, 2020 at 8:30am and explained to them the device was not working and that I wasted an entire bottle of juice (which I also bought from them on Friday) filling the Sourin pods trying to get the device to work properly.

The store manager (an older gentleman with a mustache) said, I'm sorry we can't take it back. I explained that I paid for it and that it does not work properly. further, I explained that it feels as if the plastic is burning and I am inhaling chemicals (which is a health hazard). He couldn't care less and said, "when my son comes in later he will look at it and see if he can fix it".

I explained there is no "fixing it". The device is broken and there is something wrong with the internals of the device and I will not continue to inhale burning plastic/chemicals. The store manager would not return my money for the device OR even exchange it for another working device (which is all that I asked for).

I have been a patron of this store for the past 6 months and have spent hundreds of dollars here, and the least that they could do is honor an exchange for a product that they sold me (2) days ago that does not work properly.

It's truly a shame people conduct business this way. I will be filing complaints against Jass Smoke Shop with the Better Business Bureau, the attorney general, and other regulatory agencies. It is not okay to conduct business in this manner.

Abby Everitt

Abby Everitt

👍 👎 😐
helpful staff efficient transaction recommend

Called ahead about a product and the guy was helpful about how to approach and pay (for those of you reading this years later, this was during the pandemic). Quick and easy transaction upon my arrival, would recommend!

Mill Yuns

Mill Yuns

👍 👎 😐
Great prices Friendly staff Excellent selection

If you're in this area, this is the smoke shop to go to. Don't even bother with the one by Vons, unless you like getting taken for a ride..
Great prices, friendly staff, excellent selection of glass & accessories. They don'ttdon't to charge you over MSRP like another local shop, quite the opposite.

Christian Knight

Christian Knight

👍 👎 😐
Poor Customer Service Wrong Product Recommendation Rude Behavior Expensive Prices

Worst customer service experience in years. I went to elephant vapor the day before and spent $97.00 and forget to buy the one piece that I actually really needed. So I went to purchase a new glass replacement for my vape TFV8 at Jass Smoke Shop. An Older gentleman either Pakistani or Hindu was there. Insisted that this particular piece would fit. I bought it and of course, when I got to work and tried to put the glass piece on it would not fit. Eight Hours later , when I got off of work, I went back and informed the gentleman who was there, now a younger man same nationality, that I just bought this earlier and it does not fit. Would not give me a refund, had to do so sort of exchange, so he opened up a package of coils and handed me one of the cheaper little coils. He was extremely rude, started actually getting loud, disrespectful, when I asked him, One coil? Started saying how many do you want that's enough, go find it cheaper. I should of know NOT to go to these smoke shops where there prices are outrageous and they are NOT knowledgeable about anything they sell. NEVER AGAIN. I should of just waited 2 more days and gone back to Elephant Vapor.

Rodel Mercado

Rodel Mercado

👍 👎 😐
Great customer service Helpful staff Wide selection Good prices Friendly service Well-stocked

Great customer service very helpful. So many selections to choose from price is very good. Also, friendly service and they always have what I need in stock.

Margaret Murphy

Margaret Murphy

👍 👎 😐
Friendly Staff Great Customer Service High Quality Products

I love the staff here, so much that I buy their products so I can return and visit them again when I need replacements. A couple of really nice guys.

Junglist1974

Junglist1974

👍 👎 😐
Overpriced Poor Transparency

No breakdown on the receipt for an $8.99 charge. How is this even legal??? Comes up to $10.24 SHADY!!! 😡

Scott

Scott

👍 👎 😐
Friendly Staff Reasonable Prices

I'm not a frequent customer of head shops, but occasionally I'll drop in for a can of butane or some Backwoods. Dude who runs this place is cool, doesn't try to get you for every nickel, etc.

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