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Review of Roseville Smoke Shop

Roseville Smoke Shop:

Roseville Smoke Shop is a tobacco and vaporizer store located in Roseville, Minnesota. The store offers a variety of tobacco products, including cigars, cigarettes, and snus, as well as vaporizers and vape accessories. The store has a wide selection of products and is a one-stop-shop for all your smoking needs.

The store is open seven days a week, from 8:00 am to 8:00 pm on weekdays and Saturdays, and from 9:00 am to 6:00 pm on Sundays. The store is conveniently located on Lexington Avenue North, making it easily accessible to customers in the area.

The store has a rewards program, which is a great way for customers to save money on their purchases. The program offers discounts and other perks to loyal customers. The store also offers free Wi-Fi, making it a great place to hang out and relax while enjoying your favorite tobacco products.

The store is LGBTQ+ friendly, making it a welcoming place for all customers. The staff is knowledgeable and helpful, and they are always willing to answer any questions you may have about their products.

The store offers in-store pickup and in-store shopping options, making it easy for customers to get their products quickly. However, the store does not offer delivery services.

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. However, the restroom and seating areas are not wheelchair accessible.

The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

While some customers have had negative experiences with the store's customer service, many others have praised the store for its great selection of products and helpful staff. Overall, Roseville Smoke Shop is a great place to shop for all your smoking needs.

From the business

"Flavored Tobacco & Vape Products Shop, Premium Cigars, Pipes and Glass, Premium mix of Vapor and the latest Mods and Devices. Full line of smoking and vaping devices, and accessories. Flavored Tobacco products, Flavored Cigars , Premium Cigars, Pipes, Vape Mods, E-Juice and hemp derived CBD products."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

Roseville Smoke Shop Reviews - 100

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Y Skrip

Y Skrip

👍 👎 😐
Great staff Good selection Rewards program

Been coming here for over a year every week, awesome place. Great staff too. They got everything I need (kratom, good snus) and have a rewards program. Def my go to place for smoke shop stuff

Steve Forster

Steve Forster

👍 👎 😐
Poor Customer Service Defective Product No Warranty

If I could I would rate a minus. I purchased a vape base and barrow Oct. 22nd of this year it's now Nov.3rd and I charged up my vape had 8 or 9 draw's and it stop working. The screen was stuck in the charging screen. I went to the store and said I needed to return Had the receipt and charging cord the VERY RUDE employee with the green baseball hat on plugged it in clicked on the charge button several times and walked over tossed the vape unit in the box it came in and said I broke he's not going to return or exchange it and I don't know how to work it and told me to leave. He also said they don't warranty or guarantee any of the product they sell. No signage saying that but he said he didn't care what I say and get out. Worse customer service I've ever seen. I also blogged on 3 other sites and several people have already agreed and told me their horror stories of Roseville Smoke Shop. Stay away

Ky

Ky

👍 👎 😐
Great Service Friendly Staff

Awsome place to shop for all your smoking needs and great employees and owner =)

C Peterseb

C Peterseb

👍 👎 😐
Cigars Great Selection Helpful Staff

Often stop by this shop after work. Mainly to get cigars. The owner has great taste in selection of cigars. From taste of Havana Cuban rounds, to Montecristo Platinum, several 12 year old Gurkha, several 'My fathers' , Cohiba, Marco V, Olivia. Staff is always been helpful to me. Always asking if in need matches or a cigar bag.

Michael Scarr

Michael Scarr

👍 👎 😐
Bad customer service Defective product No return policy

Bad customer service, if you sell a defective product you should also be willing to accept a return

IT'STHENEWRELIGION

IT'STHENEWRELIGION

👍 👎 😐
Limited Selection

all the cigar shops around saint Paul sell the same cigars I like a different selection!

Kevin Brennan

Kevin Brennan

👍 👎 😐
Good selection Helpful staff Respectful treatment

Good selection and very helpful staff. They treat their customers with respect and will get you taken care of.

Amanda M.

Amanda M.

👍 👎 😐
Convenient location Friendly employees Clean and organized

My go-to tobacco shop. Just doors down from where I work. Making it EXTREMELY convenient for me. Employees are a bit friendlier then at most other smoke shops I've been to. Also, it's never crowded and always pretty clean/organized.

AngelaDiane Stangler

AngelaDiane Stangler

👍 👎 😐
False Information Poor Customer Service Dangerous Products

Normally no issues when I make a purchase. Today an employee sold me URB live resign disposable and my normal Esco bar. I was assured the thc was real because I questioned the legal side knowing MN is not a rec state. I went home and the esco bar did not work. Te battery was dead or the vape was empty. So I went back to exchange it and decided to google the tix cartridge details and found the thc zero is not only a chemical created in a lab but also that it is only supposed to be used in edibles and never vape or smoked. Its dangerous. So the owner yelled and acreamed and eventually told me he doesn't need my business.Worst experience at any store. That shop should be shut down for providing false information..

Jess Burrhus

Jess Burrhus

👍 👎 😐
Rude Staff Poor Customer Service

Staff is extremely rude to customers. I witnessed the older gentleman tell a woman to leave because he didn't have time to return her items. The long hair dude is just as rude. Heavy sighs and eye rolling when asking questions. That was my first and last time shopping there.

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