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Review of This That & The Other Jr

This That & The Other Jr: A Local Tobacco, Cigar, and Vaporizer Shop

If you're looking for a one-stop-shop for all your tobacco, cigar, and vaporizer needs, This That & The Other Jr in Acworth, Georgia might be worth checking out. The store is open seven days a week, with extended hours on most days, making it a convenient spot for a quick visit.

This That & The Other Jr offers a wide range of products, including cigarettes, cigars, e-cigarettes, and vaporizers. The store also carries a variety of accessories, such as lighters, pipes, and rolling papers. Whether you're a seasoned smoker or just starting out, you're likely to find something that suits your needs.

One thing to keep in mind is that This That & The Other Jr has a strict no-return policy. While some customers have expressed frustration with this policy in online reviews, it's important to note that the store does clearly state this policy on their website and in-store signage. If you're unsure about a product, it might be best to ask a staff member for guidance before making a purchase.

Speaking of staff, This That & The Other Jr has received mixed reviews when it comes to customer service. While some customers have praised the staff for being knowledgeable and helpful, others have reported feeling unwelcome or frustrated with the service they received. It's worth noting that the store has been described as LGBTQ+ friendly, which may be a selling point for some customers.

In terms of accessibility, This That & The Other Jr has a wheelchair accessible entrance and parking lot, making it a viable option for customers with mobility concerns. The store also accepts a variety of payment options, including debit cards, credit cards, and NFC mobile payments.

Overall, This That & The Other Jr seems to be a decent option for those in the Acworth area looking for a tobacco, cigar, or vaporizer shop. While the store's no-return policy and mixed customer service reviews may give some pause, the wide range of products and convenient hours may make it worth checking out.

From the business

"Smoke Shop with a HUGE selection of Glass, Wood, and Metal pipes. A walk in Premium Humidor, Vape Supplies, Detox, Incense, and MUCH MORE!! A quality selection, and we won't be beat on price by anyone. Family owned and operated since 1986. We are thankful for our customers, friends, and loyal supporters who have helped us grow through the years. Thank You, God Bless!!!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

This That & The Other Jr Reviews - 13

3.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Matthew Robert

Matthew Robert

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional Behavior Discrimination

Used to be a good shop went in recently and got denied a sale, When I wasn't even purchasing anything..... bc i didnt bring my wallet my wife was making the purchase.There's better friendly shops in the area don't recommend this one keep in mind i dont look like a kid im 35 years old and have lots of tattoos. So i still went home 10 miles just to grab my id Even though I wasn't purchasing anything so my wife could make her purchase Never have I ever heard of a business being run this way.... If you are the business owner you need to teach your younger employees how to treat older people

Mark Davis

Mark Davis

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Bad customer service No returns allowed

GO SOMEWHERE ELSE!!What a garbage store. Just like others have said-they never informed that all sales are final. I hadn't even removed the cellophane wrapping (obviously it hadn't even been opened). I just wanted to exchange for a different flavor. I don't know how they're still in business-so much for customer service.

Darius Lucas

Darius Lucas

πŸ‘ πŸ‘Ž 😐
Poor Customer Service No Exchange Policy

I went to buy more coils for my smok vape on 12/6. I told the young lady that I needed a new coil for my vape and even showed her the vape coil that I needed to replace. She go get a replacement coil and I pay for it, not once did she say that all sales were final or that I could not exchange. I attempted to exchange the coil today and the guy told me all sales are final or no exchange. Waste of time and money won't be coming back

Anita Darling

Anita Darling

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Customer Service

I stopped in to get myself a new piece yesterday. The guy that was working (I didn't catch his name) was very helpful in finding what I wanted.
I got home and found out that the piece was faulty (it happens), I called up the store and spoke to the same guy who told me just to bring it back and he'd exchange it. When he found out that I had already attempted to use it, he instructed me to just throw it away (I appreciated not feeling like I had to drive back with any used paraphernalia). When I returned to the store, the same guy got me taken care of right away.
I am very pleased with my replacement piece and will return for any future needs.

Mary Prewett

Mary Prewett

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Convenient Location Great Customer Service

I stopped by on my lunch break to check it out, I normally go to the Calhoun store but I was in the Acworth area. I cannot say enough good things about the JR store. It’s conveniently located off of 41 and the customer service was just as amazing as the Calhoun store! Will be back!

Sammy Lynch

Sammy Lynch

πŸ‘ πŸ‘Ž 😐
poor customer service unwelcoming atmosphere

Felt very unwelcome and like you were bothering them asking them question poor customer service will not be back also a slide it a bowl not a down stem get it right

Alex Warner

Fantastic shop! My man Chase is the best, he knows his stuff, prices are also super fair!

Traci Irving

Neat place. Prices are a little higher than Cloud 9.

Jerry Burger

Jerry Burger

πŸ‘ πŸ‘Ž 😐
Great experience Knowledgeable staff Customer service

Great experience! The lady who helped me was extremely knowledgeable on what I was looking for...
Definitely coming back!

Joe Brewer

Awesome selection. Would recommend to anyone. Very patient and they know their stuff.

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This That & The Other Jr Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 11 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 11 PM
  • Saturday 9 AM to 11 PM
  • Sunday